Hey, long story short, this manager at this local bookstore was unhinged. I haven't been able to calm down since but I'm trying. Basically, the cashier asked my mom if she was going to use cash or card and my mom replied, "Mm-Hmm." I told her that she should answer the question and not just make that noise. The manager said I was being rude and when I disagreed with her, she started yelling and threatened to call security. Once I talked security, we were told that it wasn't the first time they had complaints about her behavior. Aside from that, she also judged two of my friends because they didn't look like the type to be a part of the book crowd apparently. And those friends told me they witness her yelling at an employee.
Just wanted to tell you about it cause why not?